How do I find out more about the person I am talking to? A brief overview of the member you are talking to is displayed at the top of the Instant Messenger window. To see more information about that person, click their name. This will open their profile. Related articles What is your refund policy? I was notified I received a message, but I can't see it How do I reactivate my profile? I'm having technical difficulties with the Instant Messenger How do I remove someone from my Who's Interested In Me list?